Tour Guides Privacy Policy

LAST UPDATED: 22 March 2022

Trip101 Pte. Ltd. (Hereinafter referred to as “Company”, “our” or “us”) provides this Privacy Policy to explain how personally identifiable information is collected, used and disclosed by us. This Privacy Policy may be updated from time to time. The Company will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.

Personally Identifiable Information Collection and Use

The Company may use your personally identifiable information collected through our services for the purposes described in this Privacy Policy or elsewhere on our services. For example, the Company may use personally identifiable information the Company collect:

Personally Identifiable Information Store and Protection

The Company has a security program intended to keep the personally identifiable information stored in our systems protected from unauthorized access and misuse.

Personally Identifiable Information to be Collected from You

The Company collects the following information from you:

The Use of Cookies


The Company may automatically collect certain information through the use of cookies. Cookies are small data files stored on your hard drive at the request of a website, and the Company uses two types of cookies: session cookies and tracking cookies.The cookies issued by the Company do not include any personally identifiable information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features or services made available via our services.


The Company may automatically collect certain logistical information in server logs, including your IP addresses and information about how you use various features of our services and information about the number, frequency and length of each session.

Advertising and Analytics

The Company works with online advertising companies to display targeted advertising on our services and third party websites and/or services that you visit. This targeting may be based on information you submit on our services or third party websites and/or services. This targeting may also be based on your activities or behaviors on our services or those of third party websites and/or services.

The Company may also use third parties to collect usage analytics for our Services the Company offer. These third parties will place their own cookies to collect traffic and activity data in order to deliver us relevant metrics and information.

The collection of these information by these third parties (including online advertising companies) is subject to their own privacy policy. For more information and how you can accept or refuse visit:

Proper collection of Personally Identifiable Information

The Company explicitly indicates the purpose of the use for the personally identifiable information, and in principle, will collect your personally identifiable information based on obtaining your prior consent. (For minors, the Company may request consent from their parents/legal guardians.) The Company will not obtain your personally identifiable information from you or third parties by deception or any other illegal means.

Security Measures

The Company is very concerned with safeguarding your personal identifiable information. The Company implements the preventive and security measures designed to protect your personally identifiable information from unauthorized access:

Provision of Personally Identifiable Information to the Third Party

The Company will not knowingly share the personally identifiable information collected from you with third parties except as discribed in this Privacy Policy or on our services. For example, the Company may share personally identifiable information as follows:

Supervision of Outsourcing Contractors

The Company may, from time to time, disclose your personally identifiable information to outsourcing contractors for our legitimate business purposes as permitted by law. These outsourcing contractors will process your personal identifiable information as data controllers in accordance with their own privacy policies. The Company ensures the security of personally identifiable information, along with appropriate supervision, by mandating these outsourcing contractors through contract to implement the preventive and security measures designed to protect your personally identifiable information from unauthorized access.

Sharing of the Personally Identifiable Information with Travel vendors.

The Company will share your personally identifiable information with travel vendors when you contact us about their information and/ or materials (including, not limited to, inquiries about reservations and accommodations etc.).

Inquiry / Correction of Personally Identifiable Information

You can demand inquiry, verification, correction, deletion of your personally identifiable information, the Company shall respond immediately in accordance with applicable law and regulation.

For inquiry, verification, correction, deletion of your personally identifiable information, please e-mail us along with a copy of identification documents (e.g., copy of driver’s license) to the address indicated below.

Trip101 Pte. Ltd.
Attention: Privacy Officer
160 Robinson Rd, #14-04 Singapore 068914

Use of This Website

You are responsible for all uses of our services. The Company shall not be liable or responsible for the actions of third parties, nor are the Company responsible for any additional information you provide directly to any other users or third parties, and the Company encourage you to become familiar with third party privacy practices before disclosing information directly to any such third parties. If you click through to third party websites, our privacy policy does not apply. Other websites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. The Company encourage you to read the privacy policies or statements of the other websites you visit.

Compliance with Applicable Laws and Regulations

The Company cooperates government and law enforcement officials and private parties to enforce and comply with the laws and regulations concerning the protection of personally identifiable information.

Efforts in Protection of Personally Identifiable Information

The Company makes our best effort to protect your personally identifiable information.

Governing Law

Your use of our services shall be governed by and interpreted in accordance with the laws of Singapore unless otherwise specified.

Security Policy

The Company implements various security measures, including firewalls and encryption of communication contents through Secure Socket Layer (SSL) technology constructed to industry standards, to protect your personally identifiable information. The pages where security measures are applied are indicated with RapidSSL seal.

Mediavine Programmatic Advertising

For information regarding data collection by Mediavine ad partners including how to opt out of data collection, please click here